Frequently asked questions

Mortgage questions, answered clearly

Straightforward general answers that keep lender decisions, changing policy and the limits of early estimates visible.

Two borrowers researching home-loan questions together at a laptop

Browse by topic

Find the question closest to yours

Working with a mortgage broker

Does Loans West compare every lender and home loan?

The lenders and products that can be considered depend on your circumstances, eligibility and Loans West's current accreditations. Loans West does not compare every lender or product in the market.

Can a broker guarantee approval or a particular rate?

No. The lender decides approval and sets applicable pricing and conditions. Rates and policy can change before settlement.

Borrowing and deposits

How much can I borrow?

It depends on accepted income, expenses, liabilities, buffers, loan terms, policy and property. An early estimate is not approval and should not replace your own affordability budget.

How much deposit do I need?

The amount depends on the lender, property, loan-to-value ratio, costs, source of funds and any eligible support pathway. Smaller deposits may introduce conditions or costs.

Pre-approval and calculators

Is pre-approval final approval?

No. Pre-approval is generally conditional and time limited. Final approval can depend on verification, current circumstances, valuation and the specific property.

Are calculator results a loan quote?

No. They are simplified estimates based on inputs and cannot assess eligibility, all fees or future changes.

Refinancing

Is refinancing always worthwhile when the new rate is lower?

No. Include switching and break costs, fees, remaining term, features, break-even time and approval risk. Staying or repricing can sometimes be preferable.

Legal and tax boundaries

Who provides legal and tax advice?

Use an appropriately qualified lawyer or settlement agent for contract and conveyancing issues and a registered tax adviser for tax matters. Loans West provides credit assistance within its scope.

Contacting Loans West

How do I contact Luke Serra?

Email luke@loanswest.com.au, call 0431 556 633, use the contact page or book an appointment through this website.

From answer to action

How Loans West helps

  1. 1

    Share the question

    Explain the goal, timing and known constraints.

  2. 2

    Check the context

    Identify which facts, policy or documents affect the answer.

  3. 3

    Choose the next step

    Prepare, compare or apply with the limits understood.

Myth versus fact

An estimate is not an approval

Myth

A borrowing or repayment calculator confirms what a lender will approve.

Fact

A calculator models inputs. A lender assesses the complete application and property.

Ready to ask the question behind the question?

Talk directly with Luke Serra about the context that changes the answer.