Credit information
Request the Credit Guide that applies to your credit assistance
The current document identifies the responsible licence arrangements, services, remuneration and complaint pathways that apply.
LOANSWEST PTY LTD is ABN 84 675 992 604 and ACN 675 992 604. The current Credit Guide contains the licence holder and credit-representative details that apply to the credit assistance you receive.
Contact Luke Serra at luke@loanswest.com.au or 0431 556 633 to request the current Credit Guide before receiving credit assistance where required.
What a Credit Guide explains
The document identifies the party providing credit assistance and the responsible licence arrangements, describes relevant services, explains certain remuneration and fees, and sets out complaint and external dispute-resolution information.
Other disclosures may also apply
A credit proposal disclosure document and privacy or consent documents may provide transaction-specific information about costs, commissions, information handling and the proposed credit assistance.
Use the current document
Licence, representative and external dispute-resolution details must match the arrangements that apply to your credit assistance. Request the current Credit Guide from Luke rather than relying on details copied from an earlier document or another source.
Frequently asked questions
Questions, answered clearly
General answers are a starting point. Your lending options depend on your circumstances.
How do I get the current Loans West Credit Guide?
Email luke@loanswest.com.au, call 0431 556 633 or request it through the contact page.
Why should I request the current Credit Guide?
The current document is the source for the licence, representative and dispute-resolution details that apply to your credit assistance. Luke can provide the applicable version directly.
Is the website disclaimer the same as a Credit Guide?
No. The disclaimer explains general website limitations. A Credit Guide contains prescribed information about the credit assistance provider and dispute process.
Ready to take the next step?
Talk through your goals with Luke and leave with a clearer idea of what comes next.